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FAQ-14: Can We Pay in Instalments?

The M-Pesa, Cheque & Trade-Finance Menu That Keeps Cash-Flow Happy


The Real Kenyan Cash-Flow Truth

60-day debtor cycles, LPO financing, mattress money — we get it.
So we split our own fee into instalments that match your cash-flow, not ours.


Standard Instalment Map (Already in Contract)

Grow People – KES 400k Example

Milestone%AmountDays from InvoicePayment Method
Kick-off50 %KES 200kDay 0Any of 6 options below
Value Gate25 %KES 100kDay 60Any
Sign-off25 %KES 100kDay 90Any

Zero interest, zero bank feeswe absorb the float.


Six Payment Channels You Can Actually Use

a) M-Pesa Paybill xxx xxx

  • Scan QR on invoice → pops amount automatically
  • Instant receipt to email (Xero plugin)
  • Limit: KES 500k per transaction → covers full project

b) Bank Transfer / RTGS

  • Bank Account xxxxxxxxxx
  • Same-day if before 3 pmno charge at most banks

c) Cheque (Yes, Still Valid)

  • Drop at 137 Farah Road, Karenreceipt issued
  • 3-day clearancework starts on the cheque deposit date

d) LPO Financing — Our Favourite

  • You upload our invoice to the Bank Portalthey pay us Day 0
  • You repay the bank in 90 dayscash-flow untouched
  • We provide an acceptance letter & performance bond (if needed)

e) Trade-Finance / Supplier Credit

  • If you’re an exporteruse AFEX or FCIthey settle us, you repay after export proceeds.
  • We’ve done 4 projects paid from coffee export proceedsno drama.

f) Sacco / Chama Bulk Payment

  • Some clients bulk-pay from Sacco — we accept as long as the remittance shows names.

M-Pesa Step-by-Step (30 Seconds)

  1. Open STKPaybill
  2. Business No. XXX 222
  3. Account No. = Invoice number (e.g., WU-2025-07-001)
  4. Amount = 200000 (no comma)
  5. PINSend
  6. ScreenshotWhatsApp to +254 798 386137receipt issued in 5 min.

LPO Finance Walk-Through (Century Micro-Finance Example)

Day 0

  • You upload: our invoice + your LPO + our acceptance letter
  • Century pays usKES 200k (less 2.5 % fee = KES 195k received)
  • Work starts immediately

Day 90

  • You repay CenturyKES 200kcash-flow stretched 90 days, no interest.

Cost to you: 2.5 % (cheaper than overdraft).


Late-Payment Policy (We Hate Surprises)

  • 7-day graceno fee, just a polite SMS.
  • Day 8-30: 1.5 % simple interest (legal CBK rate).
  • >30 days: project pauses, warranty freezes, no lawyerswe talk first.

Currency & Forex

  • Quotes issued in KESprotects you from USD swings.
  • If you earn in USDwe acceptat Central Bank mean rate on invoice date.

Refund Mechanics (When Guarantee Is Missed)

  • Paid via M-Pesareversal in 24 hrs (STK push).
  • Bank transferRTGS refund same day (fees on us).
  • Chequerefund cheque or RTGSyour choice.

Longest refund so far: 48 hrs (bank holiday weekend).


Real Client Payment Mix (Last 20 Invoices)

  • M-Pesa: 45 %
  • Bank RTGS: 25 %
  • LPO Finance: 20 %
  • Cheque: 10 %

Zero defaults, zero legal lettersso far.


One-Page Payment Menu (PDF)

Download: wiseup.co.ke/payment-menu

  • QR codes for each channel
  • Bank details in one scan

Bottom Line

  • Cashflow should never be the reason you lose good people.
  • Pick M-Pesa for speed, LPO finance for stretch, cheque for tradition.
  • We fit your rhythm, not the other way round.

Next article: “What If We Are Outside Kenya?” — regional projects, East Africa logistics, currency hedging and why Busia border is our favourite gateway.**

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